2nd Line Support Engineer
Job Description
Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects.
The RoleOwn and resolve 2nd line BAU tickets in line with SLAs
Act as an escalation point for local IT teams
Provide remote and on-site support t...